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Our Faq

Home _ Our Faq

OUR QUESTION AND ANSWER

Frequently Asked Question
& Answer Here

Point D
Your
Printing
Company

1. What is Point D?
   Point D is a home-grown creative printing brand that specializes in personalized T-shirts, mugs, mementos, and promotional items—offering quality, customization, and quick delivery for individuals and businesses.

2. What printing methods do you use?
   We use high-quality heat press printing for sharp, durable, and vibrant results on various surfaces.

3. Can I request a custom design?
   Yes! We offer full design support—from concept to final print. You can submit your own design or work with our in-house team.

4. Do you accept bulk and corporate orders?
   Absolutely. We handle bulk orders for events, businesses, and campaigns, with consistent quality and timely fulfillment.

1. What is Point D Luxe?
   Point D Luxe is our premium apparel line, designed for those who appreciate elevated everyday fashion with minimalist, high-end prints and superior fabric quality.

2. Who is Point D Luxe for?
   It’s ideal for style-conscious individuals who want sleek, comfortable, and limited-edition designs that blend luxury with self-expression.

3. What makes Luxe different from your regular line?
   Point D Luxe uses exclusive designs, premium materials, and limited drops to offer a more refined and fashion-forward product experience.

4. Do you take custom orders for Luxe items?
   For select occasions or collaborations, yes! Luxe can be customized for elite gifting, private events, or exclusive merchandise.

1. What is Point D Executive?
   Point D Executive is a collection of professional-grade printed apparel—designed for entrepreneurs, business teams, and corporate events. It merges style with formality.

2. What products are included?
   Mainly executive T-shirts and other professional apparel featuring tailored fits, subtle branding, and a polished look.

3. Is it suitable for corporate uniforms or events?
   Yes! Executive is ideal for team wear, business conferences, branded uniforms, and smart corporate gifting.

4. Can we add our company logo or message?
   Of course. We provide custom logo placement and branding options while maintaining a premium, elegant finish.

1. Do you offer design help if I don’t have my own artwork?
   Yes! Our in-house design team will work with you to create a custom design based on your idea, theme, or message—whether it’s for personal use, gifting, or business branding.

2. Can I see a preview before printing?
   Absolutely. We provide digital mockups so you can review and approve the design before we begin printing, ensuring it’s exactly what you want.

3. What kind of files do you accept for custom designs?
   We accept common formats like PNG, JPEG, PDF, SVG, and AI files. If you're unsure, just send what you have—we’ll work with it or help convert it.

4. Can you match my brand colors or style?
   Yes! We take brand identity seriously. Share your color codes or reference materials, and we’ll make sure your design reflects your brand accurately.

5. Do you charge extra for design services?
   Basic design support is often included with custom orders. For more complex or original artwork, a small design fee may apply—which we’ll always inform you about upfront.

6. What if I want to make changes to the design?
   We offer up to 2 free revisions for most design orders. Our goal is to make sure you're happy before the final print.